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Help Getting Started |
If
this is your first time logging into your WHM. The first thing you need
to do is "Create A Package'. Each time you have a domain to host,
you will simply select a hosting package. When creating your hosting package,
use the following format:
<username>_packagename
* yes, include the
brackets |
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| * In your Cpanel please
click on 'Update Contact Info' and enter your email address. |
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| * Your hosting account
is automatically setup with a 'Catch All' email account. This means that
anything emailed to you@yourdomain.com will automatically be forwarded to
username@yourdomain.com. You can still create additional pop accounts. |
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| * Setting up Outlook
Express: pop server = mail.yourdomain.com smtp
server = mail.yourdomain.com |
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| * Spam Assassin has
been known to cause email problems. If you experience email problems please
disable Spam Assassin from your Control Panel. |
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*
If you are having problems with your email, propagation has occurred,
and your email was previously working. Ask yourself a few questions: 1.
Have you modifed the hosting packages? 2. Have you changed the username
or password for the domain in question.
From
recent support issues we have found that some resellers are modifying
their hosting packages, but not adding email accounts to the hosting package.
It's a good idea to just type 1000 for email accts, etc... Another thing
to check - in your email client, don't place a check mark next to anything
that says 'authentication' or 'secure'. It isn't necessary. |
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| News |
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| 11.20.02
:: Due to an update in Cpanel/WHM when you create your hosting
packages you should enter a number instead of unlimited. Example: 1000 email
accounts. We can still activate your account to accept unlimited, so if
you don't want to use 1000 email accounts, let us know and we'll modify
your account so you can use the word 'unlimited'. Just send an email to
support with your domain name and username. |
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| 10.23.02
:: Shared SSL is now installed on the server. To access the shared
SSL simply link to the page/images that you want secured by using https://server26.com/~username/file.html
It's recommended that you create a directory named 'secure' and
place the documents and or images in that directory. |
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| 10.23.02
:: Please note: if you do not have access to the Fantastico scripts
(PHP Nuke, Postnuke, phpBB2, phpProjekt, phpAuction, etc...) and would like
access to these scripts you must be using the 'CoolBreeze' CPanel theme
and the 'SkinEnglish' language. If you need assistance you may contact support. |
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| 10.15.02
:: Updated to PHP-Nuke Version 6. Added Invision Board. (see above
for the other scripts) |
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| 10.12.02
:: We added a few custom WHM and Control Panel themes. Our stainless
steel, coolbreeze, and zabrinski themes now support English, Spanish, French,
and German. When using any of these themes you must select the language
from the drop down list (skinenglish, skinspanish, skinfrench, skingerman).
For instance, if you choose the "CoolBreeze, stainless steel,
or zabrinski' themes, you must select 'skinenglish' for the language.
If not you won't see the links in the control panel. We also added several
Open Source Applications (aka Fantastico). These apps are currently only
available in the 'coolbreeze' cp theme. We may add them to the 'stainless
steel' theme in the near future. So what's available in the Fantastico package?
How about: Xoops, b2, OS Commerce 2.2, phpBB2, 4Images Gallery, phpAuction,
phpProjekt, PHP-Nuke, Postnuke, phpLinks, and phpWebsite. If you don't want
your customers to have access to these scripts, please don't set their account
up to use the 'coolbreeze' theme. If you want to charge your customers extra
for using these apps you can (ie setup fee, extra $5 per month, etc...). |
